About Sugar Product Suggestions

Product Suggestions (Ideas) are reviewed on a regular cadence by Sugar's Product Management, Engineering, and other teams. Their scores (votes) are weighed against other enhancement requests, product bugs, and a variety of factors to determine what changes come in each version of a Sugar product. Help your fellow Club members by voting for ideas you like and would like to see in future Sugar releases. Please see How Sugar Manages Submitted Issues and Ideas for more details about this process from the Sugar Product Management team.

Suggestions will be categorized with one of the following statuses:

Suggestions are categorized by groups of SugarCRM products and services:

  • New
  • In-Progress
  • Planned for Upcoming Release
  • Delivered
  • Not Planned
  • Sugar Market
  • Sugar Sell & Enterprise
  • Sugar Serve
  • Sugar Connect
  • Sugar Mobile
  • SugarCloud Platform
  • SugarClub & Other SugarCRM Products and Services
Search All Product Suggestions
Most Recent Suggestions
  • Record user login for notes created in Customer Self Service Portal

    • Suggestions
    • New on
    • Sugar Serve
    • 0 Comments
    Whilst it makes sense to use the Customer Self Service Portal role to control security for all portal users, we consider it extremely important to record not only the date and time the note was created on the portal but also the user login that was used...
  • Add import functionality for dropdown values

    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 2 Comments
    I think it would be highly appreciated if there was an import functionality for updating and adding values to a dropdown field. Sometimes there's many values that should be added or updated and this takes a lot of time to do as it is now. It would be...
  • Add week number to the new calendar

    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 0 Comments
    The new calendar lacks some functionality that the old one had: i.e. displaying the week number. This would be really helpful for the ones that uses the calendar a lot. Now they have to go to the old calendar to see the week number and then go back to...
Highest Rated Suggestions
  • Scheduled Job which triggers recalculation of SugarLogic fields

    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 1 Comment
    A common scenario is to design a SugarLogic field which contains a date reference relative to today, e.g. an "Age" field which is derived from the contact's DOB. There are many scenarios where this happens more frequently than annually - e.g. here's a...
  • Edit and/or delete comments in Comment Log

    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 3 Comments
    It would be helpful to be able to edit or delete comments in the comment log. A lot of times people type a comment and save it and then notice that they made a typo or want to edit for some other reason. Also, if you could pull the comment log into reports...
  • Predefining filters and making them available to users

    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 2 Comments
    Some users find it a challenge to set up and use filters. As an administrator, I want to define the criteria and name for a filter and then "publish" these for use by users based on their team. All predefined filters could then appear in a separate...