About Sugar Product Suggestions

Product Suggestions (Ideas) are reviewed on a regular cadence by Sugar's Product Management, Engineering, and other teams. Their scores (votes) are weighed against other enhancement requests, product bugs, and a variety of factors to determine what changes come in each version of a Sugar product. Help your fellow Club members by voting for ideas you like and would like to see in future Sugar releases. Please see How Sugar Manages Submitted Issues and Ideas for more details about this process from the Sugar Product Management team.

Suggestions will be categorized with one of the following statuses:

Suggestions are categorized by groups of SugarCRM products and services:
  • New
  • In-Progress
  • Planned for Upcoming Release
  • Delivered
  • Not Planned
  • Sugar Market
  • Sugar Sell & Enterprise
  • Sugar Serve
  • Sugar Connect
  • Sugar Mobile
  • SugarCloud Platform
  • SugarClub & Other SugarCRM Products and Services
View Suggestions by Product Category
Sugar Market
Sugar Sell & Enterprise
Sugar Serve
SugarCloud Platform
Sugar Mobile App
Sugar Connect
SugarClub & Other SugarCRM Products and Services
Search All Product Suggestions
Most Recent Suggestions

  • Link to CRM record from Market

    James Walker
    • Suggestions
    • New on
    • Sugar Market
    • 0 Comments
    Hi, I would find it really useful if there was a button that I could click that linked the Sugar Market record I am seeing to the corresponding record in CRM. "View in CRM" or something similar? At the moment I have to look at ID numbers on both...

  • Organize Reports into Folders

    Sam Stark
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 2 Comments
    It would be great to have the ability to organize reports we build into folders/ subfolders for easy reference when searching through existing reports. I know we are able to build Dashboards and group reports that way, but it would be a helpful feature...

  • Grouping/Organising Dashboards

    Jenny Connell
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 3 Comments
    Hello Sugar from Cortech Developments! Our users love using dashboards and have many uses for them. We have now come to a point where we have so many that it is hard to navigate through the drop-down menu to select ones to view. Are there any plans...
Highest Rated Suggestions

  • Interactive preview when building Reports

    Samantha Gowland
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 2 Comments
    I personally find the report module particularly tricky compared with other CRMs I have used. Other CRMs offer an 'as you build/interactive preview' of the report. Its easy to view and place your groupings etc when building the more complex reports and...

  • Contacts and Sugar Mobile App

    Nacha Villa
    • Suggestions
    • New on
    • SugarMobile
    • 0 Comments
    Have the possibility to synchronising the contacts created in CRM with my mobile phone, give the option to call from the contact list via Sugar CRM and avoid logging into the app to log the call or interaction. This helps us to get the daily work done...

  • Market AutoSave Feature

    David Hill
    • Suggestions
    • New on
    • Sugar Market
    • 0 Comments
    Add a mechanism whereby when you are creating anything (template, email, report, nurture, etc) your work is saved in the background. Then should you experience a connectivity issue or local system crash you can get back to where you were.