About Sugar Product Suggestions

Product Suggestions (Ideas) are reviewed on a regular cadence by Sugar's Product Management, Engineering, and other teams. Their scores (votes) are weighed against other enhancement requests, product bugs, and a variety of factors to determine what changes come in each version of a Sugar product. Help your fellow Club members by voting for ideas you like and would like to see in future Sugar releases. Please see How Sugar Manages Submitted Issues and Ideas for more details about this process from the Sugar Product Management team.

Suggestions will be categorized with one of the following statuses:

Suggestions are categorized by groups of SugarCRM products and services:
  • New
  • In-Progress
  • Planned for Upcoming Release
  • Delivered
  • Not Planned
  • Sugar Market
  • Sugar Sell & Enterprise
  • Sugar Serve
  • Sugar Connect
  • Sugar Mobile
  • SugarCloud Platform
  • SugarClub & Other SugarCRM Products and Services
View Suggestions by Product Category
Sugar Market
Sugar Sell & Enterprise
Sugar Serve
SugarCloud Platform
Sugar Mobile App
Sugar Connect
SugarClub & Other SugarCRM Products and Services
Search All Product Suggestions
Most Recent Suggestions

  • Comment field - Alert emails need more detail included

    Felecia Williams
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 2 Comments
    The Comment field in Sugar objects, Account, Leads and Contacts is great in that you can collaborate from a specific record; however, the alert in the email tells the user nothing about the comment. If you are getting 1 to 2 per day, it's no big deal...

  • Scheduled Job which triggers recalculation of SugarLogic fields

    Adam Frank
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 1 Comment
    A common scenario is to design a SugarLogic field which contains a date reference relative to today, e.g. an "Age" field which is derived from the contact's DOB. There are many scenarios where this happens more frequently than annually - e.g. here's a...
Highest Rated Suggestions

  • Retain Contrasting colours for Subpanels when open

    Samantha Gowland
    • Suggestions
    • Planned for Upcoming Release on
    • Sugar Sell & Enterprise
    • 3 Comments
    Hi, Loving the new UI for 11.3.0 - the subpanels look so much better! But when multiple subpanels are open with/without records in the Subpanels name background colour then goes back to being white in light mode or black in Dark Mode. Its just hard...

  • Interactive preview when building Reports

    Samantha Gowland
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 2 Comments
    I personally find the report module particularly tricky compared with other CRMs I have used. Other CRMs offer an 'as you build/interactive preview' of the report. Its easy to view and place your groupings etc when building the more complex reports and...

  • Link to CRM record from Market

    James Walker
    • Suggestions
    • New on
    • Sugar Market
    • 0 Comments
    Hi, I would find it really useful if there was a button that I could click that linked the Sugar Market record I am seeing to the corresponding record in CRM. "View in CRM" or something similar? At the moment I have to look at ID numbers on both...