About Sugar Product Suggestions

Product Suggestions (Ideas) are reviewed on a regular cadence by Sugar's Product Management, Engineering, and other teams. Their scores (votes) are weighed against other enhancement requests, product bugs, and a variety of factors to determine what changes come in each version of a Sugar product. Help your fellow Club members by voting for ideas you like and would like to see in future Sugar releases. Please see How Sugar Manages Submitted Issues and Ideas for more details about this process from the Sugar Product Management team.

Suggestions will be categorized with one of the following statuses:

Suggestions are categorized by groups of SugarCRM products and services:
  • New
  • In-Progress
  • Planned for Upcoming Release
  • Delivered
  • Not Planned
  • Sugar Market
  • Sugar Sell & Enterprise
  • Sugar Serve
  • Sugar Connect
  • Sugar Mobile
  • SugarCloud Platform
  • SugarClub & Other SugarCRM Products and Services
View Suggestions by Product Category
Sugar Market
Sugar Sell & Enterprise
Sugar Serve
SugarCloud Platform
Sugar Mobile App
Sugar Connect
SugarClub & Other SugarCRM Products and Services
Search All Product Suggestions
Most Recent Suggestions

  • More Dashlet Chart Options

    Samantha Gowland
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 3 Comments
    It would be great to have some additional chart options when building dashboards, as a User sometimes you just need to see the specifics. Donut pie chart - is already used at the record view intelligence dashboard, that would be a great addition to...

  • Record user login for notes created in Customer Self Service Portal

    Greg Barrass
    • Suggestions
    • New on
    • Sugar Serve
    • 0 Comments
    Whilst it makes sense to use the Customer Self Service Portal role to control security for all portal users, we consider it extremely important to record not only the date and time the note was created on the portal but also the user login that was used...

  • Add import functionality for dropdown values

    Emelie Garton
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 2 Comments
    I think it would be highly appreciated if there was an import functionality for updating and adding values to a dropdown field. Sometimes there's many values that should be added or updated and this takes a lot of time to do as it is now. It would be...
Highest Rated Suggestions

  • Add import functionality for dropdown values

    Emelie Garton
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 2 Comments
    I think it would be highly appreciated if there was an import functionality for updating and adding values to a dropdown field. Sometimes there's many values that should be added or updated and this takes a lot of time to do as it is now. It would be...

  • Highlighting archived emails in Outlook

    Lisa Nowicki
    • Suggestions
    • New on
    • Sugar Connect
    • 0 Comments
    In addition to the remark of the archiving status in the email itself, we suggest highlighting the already archived mails in color in Outlook. It helps users to get an overview at a glance - this logic is also previously known from Outlook Plugin.

  • Improvement: Notify the user/Sugar Admin when the Scheduled Report is too big to send

    Francesca Shiekh
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 1 Comment
    We had a user create a report and scheduling it for delivery but the email was never received. After a bunch of digging I found that the report resulted in an 80M PDF attachment that was, of course, undeliverable. The only indication is the vague...