About Sugar Product Suggestions

Product Suggestions (Ideas) are reviewed on a regular cadence by Sugar's Product Management, Engineering, and other teams. Their scores (votes) are weighed against other enhancement requests, product bugs, and a variety of factors to determine what changes come in each version of a Sugar product. Help your fellow Club members by voting for ideas you like and would like to see in future Sugar releases. Please see How Sugar Manages Submitted Issues and Ideas for more details about this process from the Sugar Product Management team.

Suggestions will be categorized with one of the following statuses:

Suggestions are categorized by groups of SugarCRM products and services:

  • New
  • In-Progress
  • Planned for Upcoming Release
  • Delivered
  • Not Planned
  • Sugar Market
  • Sugar Sell & Enterprise
  • Sugar Serve
  • Sugar Connect
  • Sugar Mobile
  • SugarCloud Platform
  • SugarClub & Other SugarCRM Products and Services
Search All Product Suggestions
Most Recent Suggestions
  • Cloud Solution needs the ability to drag and drop documents into Sugar

    • Suggestions
    • New on
    • Sugar Connect
    • 0 Comments
    Moving to this has caused our production to decrease and not increase because we can not drag and drop. This is essential to be added. Thanks, Natalie 262 513 5221
  • Add Data Field Name on Layout > Record View Editor

    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 0 Comments
    Hello, we would like to suggest an enhancement on Layout > Record View Currently, the data field available when editing the Record View toolbox where the list of data field you can drag-n-drop are available. It only shows Data Field Name and doesn't...
  • Market AutoSave Feature

    • Suggestions
    • New on
    • Sugar Market
    • 0 Comments
    Add a mechanism whereby when you are creating anything (template, email, report, nurture, etc) your work is saved in the background. Then should you experience a connectivity issue or local system crash you can get back to where you were.
Highest Rated Suggestions
  • Add import functionality for dropdown values

    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 2 Comments
    I think it would be highly appreciated if there was an import functionality for updating and adding values to a dropdown field. Sometimes there's many values that should be added or updated and this takes a lot of time to do as it is now. It would be...
  • Highlighting archived emails in Outlook

    • Suggestions
    • New on
    • Sugar Connect
    • 0 Comments
    In addition to the remark of the archiving status in the email itself, we suggest highlighting the already archived mails in color in Outlook. It helps users to get an overview at a glance - this logic is also previously known from Outlook Plugin.
  • Improvement: Notify the user/Sugar Admin when the Scheduled Report is too big to send

    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 1 Comment
    We had a user create a report and scheduling it for delivery but the email was never received. After a bunch of digging I found that the report resulted in an 80M PDF attachment that was, of course, undeliverable. The only indication is the vague...