About Sugar Product Suggestions

Product Suggestions (Ideas) are reviewed on a regular cadence by Sugar's Product Management, Engineering, and other teams. Their scores (votes) are weighed against other enhancement requests, product bugs, and a variety of factors to determine what changes come in each version of a Sugar product. Help your fellow Club members by voting for ideas you like and would like to see in future Sugar releases. Please see How Sugar Manages Submitted Issues and Ideas for more details about this process from the Sugar Product Management team.

Suggestions will be categorized with one of the following statuses:

Suggestions are categorized by groups of SugarCRM products and services:

  • New
  • In-Progress
  • Planned for Upcoming Release
  • Delivered
  • Not Planned
  • Sugar Market
  • Sugar Sell & Enterprise
  • Sugar Serve
  • Sugar Connect
  • Sugar Mobile
  • SugarCloud Platform
  • SugarClub & Other SugarCRM Products and Services
Search All Product Suggestions
Most Recent Suggestions
  • Edit and/or delete comments in Comment Log

    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 3 Comments
    It would be helpful to be able to edit or delete comments in the comment log. A lot of times people type a comment and save it and then notice that they made a typo or want to edit for some other reason. Also, if you could pull the comment log into reports...
  • Pre-populate fields in Create screens with default values based on user's default team

    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 0 Comments
    We want to have fields in modules that are populated automatically based on the current user's team membership(s). This needs to happen as the screen opens. These fields may be of any type but I'm particularly interested in dropdowns. These fields may...
  • Within the Studio Layout builder, provide a "vanishing filler" option

    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 4 Comments
    I have a row in a Record View layout with a field on the left side that is visible or not based on a formula. There is a (filler) on the right side. When the field is not visible, I want the whole row to disappear so as not to have unwanted white-space...
Highest Rated Suggestions
  • Grouping/Organising Dashboards

    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 3 Comments
    Hello Sugar from Cortech Developments! Our users love using dashboards and have many uses for them. We have now come to a point where we have so many that it is hard to navigate through the drop-down menu to select ones to view. Are there any plans...
  • Report schedules only email the report when at least one row included

    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 0 Comments
    I have created reports that interrogate the quality of our data and set up schedules to run and email these reports to me. I only want to receive this email when at least one row is included in the report. This then becomes an effective means for notifications...
  • Process Management

    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 3 Comments
    Can you please prioritize some improvements to the Process Management window?! It is becoming a very time-consuming and tedious task when multiple in-progress processes need to be cancelled due to a process redesign. To make this easier, we need: ...