About Sugar Product Suggestions

Product Suggestions (Ideas) are reviewed on a regular cadence by Sugar's Product Management, Engineering, and other teams. Their scores (votes) are weighed against other enhancement requests, product bugs, and a variety of factors to determine what changes come in each version of a Sugar product. Help your fellow Club members by voting for ideas you like and would like to see in future Sugar releases. Please see How Sugar Manages Submitted Issues and Ideas for more details about this process from the Sugar Product Management team.

Suggestions will be categorized with one of the following statuses:

Suggestions are categorized by groups of SugarCRM products and services:

  • New
  • In-Progress
  • Planned for Upcoming Release
  • Delivered
  • Not Planned
  • Sugar Market
  • Sugar Sell & Enterprise
  • Sugar Serve
  • Sugar Connect
  • Sugar Mobile
  • SugarCloud Platform
  • SugarClub & Other SugarCRM Products and Services
Search All Product Suggestions
Most Recent Suggestions
  • Cloud Solution needs the ability to drag and drop documents into Sugar

    • Suggestions
    • New on
    • Sugar Connect
    • 0 Comments
    Moving to this has caused our production to decrease and not increase because we can not drag and drop. This is essential to be added. Thanks, Natalie 262 513 5221
  • Add Data Field Name on Layout > Record View Editor

    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 0 Comments
    Hello, we would like to suggest an enhancement on Layout > Record View Currently, the data field available when editing the Record View toolbox where the list of data field you can drag-n-drop are available. It only shows Data Field Name and doesn't...
  • Market AutoSave Feature

    • Suggestions
    • New on
    • Sugar Market
    • 0 Comments
    Add a mechanism whereby when you are creating anything (template, email, report, nurture, etc) your work is saved in the background. Then should you experience a connectivity issue or local system crash you can get back to where you were.
Highest Rated Suggestions
  • Improvements to the Scheduling of Schedulers

    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 2 Comments
    1) I am based in the US pacific time zone. Because schedulers run in UTC, I feel like I am always doing mental gymnastics to figure out how to time my schedulers so they run when I want them to. Plus, with daylight savings time, the math changes. Rather...
  • Comment field - Alert emails need more detail included

    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 2 Comments
    The Comment field in Sugar objects, Account, Leads and Contacts is great in that you can collaborate from a specific record; however, the alert in the email tells the user nothing about the comment. If you are getting 1 to 2 per day, it's no big deal...
  • Within the Studio Layout builder, provide a "vanishing filler" option

    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 4 Comments
    I have a row in a Record View layout with a field on the left side that is visible or not based on a formula. There is a (filler) on the right side. When the field is not visible, I want the whole row to disappear so as not to have unwanted white-space...