About Sugar Product Suggestions

Product Suggestions (Ideas) are reviewed on a regular cadence by Sugar's Product Management, Engineering, and other teams. Their scores (votes) are weighed against other enhancement requests, product bugs, and a variety of factors to determine what changes come in each version of a Sugar product. Help your fellow Club members by voting for ideas you like and would like to see in future Sugar releases. Please see How Sugar Manages Submitted Issues and Ideas for more details about this process from the Sugar Product Management team.

Suggestions will be categorized with one of the following statuses:

Suggestions are categorized by groups of SugarCRM products and services:
  • New
  • In-Progress
  • Planned for Upcoming Release
  • Delivered
  • Not Planned
  • Sugar Market
  • Sugar Sell & Enterprise
  • Sugar Serve
  • Sugar Connect
  • Sugar Mobile
  • SugarCloud Platform
  • SugarClub & Other SugarCRM Products and Services
View Suggestions by Product Category
Sugar Market
Sugar Sell & Enterprise
Sugar Serve
SugarCloud Platform
Sugar Mobile App
Sugar Connect
SugarClub & Other SugarCRM Products and Services
Search All Product Suggestions
Most Recent Suggestions

  • Updating design also updates date modified

    Jonathan Kirby
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 0 Comments
    If the design of a process definition or email is changed, it doesn't reflect in the date modified field, it would be nice to know when the design was changed to be able to track how long a design has been untouched.

  • Add "last _ days" to date options on process definitions.

    Jonathan Kirby
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 2 Comments
    Currently if you want a process to start on any record created in last x days, you need to go back and continually update the process definition criteria. It would be nice to be able to have the option to set it to last 30 days etc.

  • add NOT to all reporting date options

    Mathew Caron
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 1 Comment
    I want to have a report of all modified dates Not in last 30 days or last 7 days. We can do "before" and select a hard date, but we would like it to be a rolling date. For example a report and dashlet of all Opportunities NOT modified in the last 30 days...
Highest Rated Suggestions

  • Retain Contrasting colours for Subpanels when open

    Samantha Gowland
    • Suggestions
    • Planned for Upcoming Release on
    • Sugar Sell & Enterprise
    • 3 Comments
    Hi, Loving the new UI for 11.3.0 - the subpanels look so much better! But when multiple subpanels are open with/without records in the Subpanels name background colour then goes back to being white in light mode or black in Dark Mode. Its just hard...

  • Interactive preview when building Reports

    Samantha Gowland
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 2 Comments
    I personally find the report module particularly tricky compared with other CRMs I have used. Other CRMs offer an 'as you build/interactive preview' of the report. Its easy to view and place your groupings etc when building the more complex reports and...

  • Link to CRM record from Market

    James Walker
    • Suggestions
    • New on
    • Sugar Market
    • 0 Comments
    Hi, I would find it really useful if there was a button that I could click that linked the Sugar Market record I am seeing to the corresponding record in CRM. "View in CRM" or something similar? At the moment I have to look at ID numbers on both...