Automated Renewals

Hello,

I am looking to automate my Renewals as we have quite a few custom fields. I have three goals:

1.  I would like some of the fields of the renewal opportunity to be auto-populated (regardless how they were populated on the Parent opportunity), based on the fact that this a Renewal: Opportunity type, existing ARR, etc.

E.g. Opportunity type: that's either New Business, Upsell etc - on the renewal I would like to set up a logic that will automatically set the opportunity type as Renewal when Renewal is created.

2. I would like to set up a logic for a number of fields that could automatically pull through from Parent opportunity to Renewal.

E.g.  Revenue Line Items: We have a custom field called "Markets" - I would like that field to pull from the Closed Opportunity (Parent Opportunity) to Renewal.

E.g. Revenue Line Items: We have a custom field called "Products" - I would like that field to pull from the Closed Opportunity (Parent Opportunity) to Renewal.

3. Despite of the Service Duration on Parent Opportunity, I would like the renewal to always be 12 months.

E.g. Parent Opportunity Service Duration = 36 months, Renewal Service Duration = 12

Does anybody know if these are possible goals to achieve? 

THANKS!

  • By default Renewal Opportunities are automatically created by a LogicHook on Opportunities whenever an Opportunitiy having RLIs from Product Catalog configured with renewable services.

    Eventually you can configure another LogicHook which update a just created Renewal Opportunity in order to nurture it according to your requirements.

    André Lopes
    Lampada Global
    Skype: andre.lampada
  • Do you have any further documentation on LogicHoops? Furthermore, would you be able to engage with a development project to automate renewals at my org?

    Best, 

    Ada

  • Find official documentation about Logic Hooks.

    Certainly . I just sent you a friendship request so we can talk about your requirements.

    André Lopes
    Lampada Global
    Skype: andre.lampada