How do I add a picture/screenshot instantly to the case I create in Sugar Serve?
How do I add a picture/screenshot instantly to the case I create in Sugar Serve?
Hi Sofia Jonsson,
we from provalida have created a plugin pvBlox that not only allows you to copy & paste (inline) images into an email which might be usefull for your service agents but also has a library of self designed email text templates including template variables which can pull information from any field in modules related to your cases (images included) :-)
This is how it works on my Sugar :-)
If you are interested in having a demo please drop an email to my collegaues -> sales.projects@provalida.de
Bests
Björn Canales Pfisterer
Technical Support Manager
provalida GmbH
--
support ( at ) provalida.de
Hi Sofia Jonsson,
we from provalida have created a plugin pvBlox that not only allows you to copy & paste (inline) images into an email which might be usefull for your service agents but also has a library of self designed email text templates including template variables which can pull information from any field in modules related to your cases (images included) :-)
This is how it works on my Sugar :-)
If you are interested in having a demo please drop an email to my collegaues -> sales.projects@provalida.de
Bests
Björn Canales Pfisterer
Technical Support Manager
provalida GmbH
--
support ( at ) provalida.de