Adding pictures to a case

With the release of Sugar 11.2 and further improvements in 11.3, the Timeline View probably goes a long way to resolving this ?

I agree with Greg Barrass, I think some of the recent Serve features may address some of these concerns:

• The Timeline dashlet was introduced in 11.1 and subsequently improved in 11.2 and 11.3 to show a chronological history of the interactions on the record including emails, notes, and others.
• Adding multiple attachments directly on the case was introduced in 11.2 so you can now collect all files directly on the case instead of within related notes.

Hope this helps.

-Brenda

I agree with Greg Barrass, I think some of the recent Serve features may address some of these concerns:

• The Timeline dashlet was introduced in 11.1 and subsequently improved in 11.2 and 11.3 to show a chronological history of the interactions on the record including emails, notes, and others.
• Adding multiple attachments directly on the case was introduced in 11.2 so you can now collect all files directly on the case instead of within related notes.

Hope this helps.

-Brenda