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How to Find the dialogId in the New Form Builder Update

Lori F

With our recent update to the Form Builder, you may have noticed a few changes—specifically, that the dialogId is no longer visible directly within the form code. If you're wondering where it went and how to find it, you're not alone!

Why We Made the Change

In our latest release, we shifted the way forms are delivered. Instead of embedding all the code directly, the form code is now stored on our servers. Customers simply call the form via a provided script.

This shift has several key advantages:

  • Cleaner Implementation: Reduces complexity when adding forms to websites.
  • Support for Form UTMs: Makes it possible to track form performance on external sites.
  • UI Consistency: Aligns the form builder experience with other modules in the platform, creating a more seamless and familiar interface across the board.

How to Find the dialogId

Even though the dialogId isn’t in the code snippet anymore, it’s still easy to locate. Here’s how:

  1. Publish your form as usual.
  2. Go to the Form List in your dashboard.
  3. Click on the empty space in the row of the form you’re working with.



  4. From the left-hand menu, select Reports > Individual Form Results.

Once the report loads, check the browser URL. At the end, you'll see something like this:

In this example, the dialogId is 904. Your form will have its own unique ID.

Why the dialogId Still Matters

While it’s now hidden from the form code itself, the dialogId is still important for support, tracking, and report filtering. We’ve just streamlined the way you access it to make the form builder easier to use and better integrated with the rest of the platform.

We hope this update helps! If you have any questions, feel free to reach out to our support team—we're always here to help.

Parents

  • Hi Lori, I got this article by Sugar Club email but the URL containing the 904 code was missing so I got a little confused! Thank you for adding the URL image to the article. Also as a new user to Sugar I hadn't come across the dialogID before but after speaking to my Account Manager I can see that it is what I have been looking for in some of my reports. For future articles could there be a paragraph at the beginning to reiterate what the field is used for and how or when it would be used for so beginners like me can learn how to use it - thank you Joanne

  • Sugar Employee Badge in reply to Joanne Waddell

    Thank you Joanne for the feedback! Sorry for the initial confusion about the URL. For some reason, the 904 would be removed from the URL after I published the article, so I opted to use an image instead.

    I will definitely see about expanding on the DialogId in a future article!

  • Sugar Employee Badge in reply to Joanne Waddell

    Joanne,

    In Sugar Market, the Form's DialogId is a unique identifier used internally to track and manage the display (or "dialog") experience associated with a form submission. Historically, it was mainly used to ensure that forms embedded on external websites were properly linked to their corresponding form records in Sugar Market.

    With the introduction of the new Form Builder, accessing or using the DialogId is typically no longer necessary when embedding forms on an external website. The updated publishing process now provides enhanced script code that handles everything automatically — making implementation much simpler. In most cases, the DialogId now functions quietly in the background and is only relevant in very specific or edge-case scenarios.

    You mentioned earlier that the DialogId is something you've been referencing in some of your reports. I'd love to better understand what you're trying to accomplish so I can create a more helpful article tailored to your needs.

    To that end, I’ll be creating a support case so I can work with you directly and gather more details.

    Lori

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  • Sugar Employee Badge in reply to Joanne Waddell

    Joanne,

    In Sugar Market, the Form's DialogId is a unique identifier used internally to track and manage the display (or "dialog") experience associated with a form submission. Historically, it was mainly used to ensure that forms embedded on external websites were properly linked to their corresponding form records in Sugar Market.

    With the introduction of the new Form Builder, accessing or using the DialogId is typically no longer necessary when embedding forms on an external website. The updated publishing process now provides enhanced script code that handles everything automatically — making implementation much simpler. In most cases, the DialogId now functions quietly in the background and is only relevant in very specific or edge-case scenarios.

    You mentioned earlier that the DialogId is something you've been referencing in some of your reports. I'd love to better understand what you're trying to accomplish so I can create a more helpful article tailored to your needs.

    To that end, I’ll be creating a support case so I can work with you directly and gather more details.

    Lori

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