So, all I want to do is ensure that delivery status for a contact is reset to 0, whenever an email is changed.
I have tried a couple things...
I managed to setup enough track changes and listeners to update Delivery Status to 0 on any contact information change. Basic flow was Track changes on email, listener on email, push any updated contacts into distro lists, push distro list contacts into a nurture, adjust delivery status field to 0 within the nurture. But, unfortunately I need something that will trigger only on email address changes and this method triggers on all contact updates.
I also managed to create a custom report which only includes newly updated email and has only two columns: email and contact id, but I can't use that in a nurture (as a distro list) because it is a track changes report, so technically the fields aren't labelled email and contact id, but rather are labelled EndValue and EntityValueID.
I feel like there is probably a way to set rules/listeners/reports/filters/nurtures/etc, such that Delivery Status is automatically reset when email addresses are reset, but I can't seem to find a way.
Has anyone successfully done this?
Edit: Fixed a typo in title