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Distribution lists syncing to CRM

Justin Ferguson

Hi All,

I've been told that Sugar Market is syncing Distribution lists back to Target lists in Sugar CRM.

There's no setting for pushing this information back into Sugar CRM, so two questions.

  1. Does this sound right? I don't have access to the CRM to confirm
  2. If it is correct is there a way to turn it off?

Kind regards

Justin

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  • 0 Sugar Employee Badge

    Hi Justin,

    This is correct. Inside Sugar Market there is a connector screen which allows customers to choose what data they would like to have pushed and pulled between the 2 systems. If the Pull Target List to Distribution Lists checkbox is checked the sync will pull in all Target Lists from SugarCRM. To stop the lists from syncing you simply need to uncheck the box and click Save Profile.

    Sugar Market will not push Target List info back into SugarCRM.

    I hope this info helps.

    Thanks

    James

    James Brown

    Professional Services Manager

    SugarCRM

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  • 0 Sugar Employee Badge

    Hi Justin,

    This is correct. Inside Sugar Market there is a connector screen which allows customers to choose what data they would like to have pushed and pulled between the 2 systems. If the Pull Target List to Distribution Lists checkbox is checked the sync will pull in all Target Lists from SugarCRM. To stop the lists from syncing you simply need to uncheck the box and click Save Profile.

    Sugar Market will not push Target List info back into SugarCRM.

    I hope this info helps.

    Thanks

    James

    James Brown

    Professional Services Manager

    SugarCRM

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