Product Catalog Search on Quotes Results in Distorted Text

Is anyone else finding that when they search the product catalog from a quote, the result becomes fuzzy and distorted text?

I think this is a known issue but I really need a solution. We have a new employee who is struggling to learn products this way. I know they can use the Action Plus sign above the line items but that is not as efficient.

0 Alex Nassi 13 days ago

Norm Bonenfant - You are correct, this sounds like bug #92217, which is scheduled to be fixed in our next release. However, there's a Help Article which gives a workaround that users can try until this is fixed: https://support.sugarcrm.com/knowledge_base/troubleshooting/troubleshooting_illegible_text_in_the_product_catalog_dashlet

I hope this helps!
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0 Vincent Amari 10 days ago in reply to Alex Nassi

hi Alex Nassi
I don't see the option OpenGL provided in the knowledgebase article.

Here is screenshot of the current options in my Chrome;

.

CRM Business Consultant
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0 Alex Nassi 10 days ago in reply to Vincent Amari

Thanks for finding that, Vincent Amari! Unfortunately, it sounds like that article may now be out of date, which I'll report to our documentation team.
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