Option to add an attachment to process email templates

hi everyone,

We have the option to add an attachment to email templates, but not for process email templates Confused

Anyone know how that can it be added please?

Many thanks

Parents
  • Good morning  ,

    Unfortunately, directly adding an attachment to an email process template is not currently possible.

    However, assuming you want to use a BPM process to send a predefined document that can be stored in CRM, you could use the DocMerge action in the BPM:

    This option allows you to automatically DocMerge a document via BPM and gives the option to send it via email, using the email process template of your choice:

    I hope this helps but let me know should you have any questions.

    Best,

    Francesc

Reply
  • Good morning  ,

    Unfortunately, directly adding an attachment to an email process template is not currently possible.

    However, assuming you want to use a BPM process to send a predefined document that can be stored in CRM, you could use the DocMerge action in the BPM:

    This option allows you to automatically DocMerge a document via BPM and gives the option to send it via email, using the email process template of your choice:

    I hope this helps but let me know should you have any questions.

    Best,

    Francesc

Children