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Field Render Failed (Error after Upgrade to Release 25.1.0)

Bud Hartley

I've opened a Case, but it's the weekend and I'm thinking I may not get help until all of the users start complaining on Monday morning.

The upgrade to 25.1.0 happened last night and when I open an Account or Contact record the error reads:

"Field Render Failed: Unable to render the panel_dropdown field.Please contact technical support."

I'm trying to find out why and get it corrected.

Does anyone have suggestions?

  • +1

    OK - I found the issue on the Web - Thanks to AI :-)

    If a panel_dropdown in SugarCRM isn't rendering properly, it's often due to browser cache issues or incorrect configurations. First, clear your browser's cache and cookies, then log out and log back into SugarCRM.

    That solved it.

    Bud Hartley | Cape Foulwind, NZ (and Oregon, USA)