Hello,
we are using Enterprise On Premise, the current version.
We are using cases for sales related customer requests. Receiving and answering emails in Sugar seems to be way less efficient than with a mail client (e.g. Outlook).
Missing use cases:
- preview attachments from inbound emails
- preview attachments in email creator (adding an attachment and being able to preview it before sending the email)
- adding attachments with drag and drop
- seeing priority of inbound emails
- setting priority for outbound emails
- preview of inbedded images in emails (image inbedded in inbound email should be visible in case)
- Exporting emails as PDF
Are there any good solutions for those use cases? Any plugins that we can use?
BR
Alexander