All drop downs open at once

Have had multiple reports from customers who've reported all of their drop downs opening at once when they're creating new records. 

Have seen it happen with the Contact History subpanel in the Accounts Module and when creating a new Opportunity record. 

Both of these examples are using Sugar Version 13.0.3 
We believe that this might be related to the newest version of Microsoft Edge as these customers are all using Microsoft Edge 129.0.2792.52 (Official build) (64-bit) and this doesn't happen when the same Users try in Chrome. 

Has anyone else seen this happen and if so does anyone have any guidance to potentially resolve this?

Parents
  • It's not restricted to v13.x, we lodged support ticket 526172 with Sugar on the 24th Sept, and we've now got an open issue #95722

    The issue relates to the Autofill functionality in Microsoft Edge browser. It is not restricted to v13, we have it present in v14.1.0

    It is recommended to use a different browser if the customer needs to use the Autofill functionality, or they need to avoid using Autofill functionality in the Microsoft Edge Browser until the issue is resolved.

    Ben Hamilton (more)
Reply
  • It's not restricted to v13.x, we lodged support ticket 526172 with Sugar on the 24th Sept, and we've now got an open issue #95722

    The issue relates to the Autofill functionality in Microsoft Edge browser. It is not restricted to v13, we have it present in v14.1.0

    It is recommended to use a different browser if the customer needs to use the Autofill functionality, or they need to avoid using Autofill functionality in the Microsoft Edge Browser until the issue is resolved.

    Ben Hamilton (more)
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