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addDays

haritha raghavan

Hi guys, 

I was adding a new field 'target acknowledge date' and this field would be dependent on when the record is created (date_created). Target ack date should have a default value of a day added to the date record was created. 

I was trying to write a formula using the function addDays, but it somehow is consistently giving me some Boolean error. Does anyone know how this could be resolved?

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  • 0 Sugar Employee Badge

    Hi  -

    It sounds like you're wanting to control the visibility of a field ( target acknowledge date ) based on the result of the formula. Is that correct? If so, the dependent formula must evaluate to either true or false as indicated by the error. Let me know if my understanding here is correct. Also, if possible, provide the exact formula that you are attempting to use. You may just need to add an ifElse to the formula to properly evaluate to true or false.

    Thanks,
    Shawn

  • 0 in reply to Shawn Smith

    Dear Shawn,

    At the moment, date_created is the field that is automatically added when the record in the Cases Module is created. 

    I am trying to create a target date for acknowledging the email from the customer for the case. So if the field is created on 23/09/2024, I want the target acknowledgement date to autopopulate to 25/09/2024 

    I tried the formula addDays($date_created,1), and I get the Boolean error. I am still stuck here. 

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  • 0 in reply to Shawn Smith

    Dear Shawn,

    At the moment, date_created is the field that is automatically added when the record in the Cases Module is created. 

    I am trying to create a target date for acknowledging the email from the customer for the case. So if the field is created on 23/09/2024, I want the target acknowledgement date to autopopulate to 25/09/2024 

    I tried the formula addDays($date_created,1), and I get the Boolean error. I am still stuck here. 

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