Hide Inactive contacts from the Contacts subpanel in the Accounts Module

Out of the box the easiest way to accomplish that is by filtering subpanels.

If you really want to unconditionally hide not active Contacts of subpanel under Account then you need some custom coding.

Thanks Andre

I thin I am going to need some custom coding.

Feel free to reach me on skype if you would like to get a quote for this task.

I think the approach may be different depending on whether you are just trying to remove Inactive Contacts from the subpanel view on Accounts only or hide them entirely from view so they can't be added to new Opportunities, Cases, Quotes etc.

Perhaps one approach could be to leverage Enrico Simonetti 's solution for "Conditional record locking through ACL’s customisation"

https://enricosimonetti.com/powerful-customisations-with-sugars-acl

and limit the appropriate ACL actions, while allowing exceptions for particular users.

https://support.sugarcrm.com/documentation/sugar_developer/sugar_developer_guide_12.0/architecture/access_control_lists/

Note: I have not tries using Enrico's code in more recent versions of Sugar yet, so you'll need some testing to make sure it still works.

FrancescaS