Sugar 14 - keeps crashing with memory leaks - php 8.3

Sugar 14 fresh install on prem - encountering crashing with memory leaks even though setting php.ini with different permutations.

related ?

[Wed Jun 12 09:26:05.137735 2024] [php:error] [pid 1351] [client 10.10.10.12:60503] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 3807816 bytes) in /var/www/html/sugardemo/include/MetaDataManager/MetaDataManager.php on line 3106, referer: 10.10.10.30/.../index.php
[Wed Jun 12 09:26:50.670168 2024] [php:error] [pid 1559] [client 10.10.10.12:60511] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 3807816 bytes) in /var/www/html/sugardemo/include/MetaDataManager/MetaDataManager.php on line 3106, referer: 10.10.10.30/.../index.php

0 Andre Serrazina 6 months ago

Hi Andries Pretorius ,

This error means that your Sugar tried to use more memory than the 128MB limit that was set (134,217,728 bytes), and it failed when it tried to allocate an additional 3,807,816 bytes.
As you can see in the Sugar 14 installation guide, the memory limit should be set to 1GB

https://support.sugarcrm.com/documentation/sugar_versions/14.0/ent/installation_and_upgrade_guide/#PHP_Requirements

I would try to change that setting to see if you can mitigate the error.
If you changed the php.ini already and the limit didn't change, make sure you don't have other .ini file that could be overriding the setting.

I hope this helps.

André
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel