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SugarConnect Installation - is there a way to install directly to outlook 365 desktop?

Brenda Fisher

We are planning to test two licenses but after purchasing them the instructions and microsoft seem to not be on the same page.  I have no way to add the "App" in outlook 365 online it is not there.  I was hoping there was a way to download or get a direct link to install this so we can begin to work.  It seems easier to load into gmail but our entire team works on the desktop version of outlook 365.  

Any advice is appreciated.

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    Hi Brenda,

    I have the same issue!  We're using the Sugar plug-in for Outlook with the desktop versions and I've been looking for a replacement since support is going away and the plug-in is likely to start failing.

    The Sugar Connect looks like a great option (and the price is reasonable) and we were ready to start a pilot but it requires you to use Office 365. 

    My contact at Sugar (Rich Rodriguez) said: "pardon the oversight but Connect requires O365 so unfortunately this is not a fit right now.  If/when you go to O365 we should definitely revisit."

    Bud Hartley | Cape Foulwind, NZ (and Oregon, USA)

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    Hi Brenda,

    I have the same issue!  We're using the Sugar plug-in for Outlook with the desktop versions and I've been looking for a replacement since support is going away and the plug-in is likely to start failing.

    The Sugar Connect looks like a great option (and the price is reasonable) and we were ready to start a pilot but it requires you to use Office 365. 

    My contact at Sugar (Rich Rodriguez) said: "pardon the oversight but Connect requires O365 so unfortunately this is not a fit right now.  If/when you go to O365 we should definitely revisit."

    Bud Hartley | Cape Foulwind, NZ (and Oregon, USA)

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