Setting up exceptions in the round robin method

Hi dear community,

I have a question that I hope you can help me with.

Is there a way to exclude certain people in the team from the distribution when automatically assigning within a team using the round robin method, e.g. a task?

How could I set this up in the BPM?

Many thanks for your help.

Best,
Leo

  • Hi  ,

    Are the people you are looking to exclude from the round robin a permanent exclusion or conditional? If the users are a permanent exclusion, I recommend creating a team that is exclusive for the users you want in the round robin rotation and using that team in round robin action element in your process definition. If it is conditional, it would be helpful to know what conditions merit a user being excluded from the round robin.

    Kind regards,

    Chris

  • Hi Chris,

    Thanks for your quick reply.

    It would be a permanent exclusion. The team thing works. I just thought there was a more "elegant" solution.

    Best,
    Leo