Automatic Email on Case Assigment?

Hi,

when I open a new case and assign it to someone, I want that person to receive an email. Does anyone know how to do this?

Thank you very much for your help...

Tim

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0 Bud Hartley 10 months ago

Hi Tim, I did the same as Michelle (BPM notifications) since the users didn't want notification of all assignments in the system.

Bud Hartley | Cape Foulwind, NZ (and Oregon, USA)
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0 Bud Hartley 10 months ago

Hi Tim, I did the same as Michelle (BPM notifications) since the users didn't want notification of all assignments in the system.

Bud Hartley | Cape Foulwind, NZ (and Oregon, USA)
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