Automatic Email on Case Assigment?

Hi,

when I open a new case and assign it to someone, I want that person to receive an email. Does anyone know how to do this?

Thank you very much for your help...

Tim

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0 Michelle Plutto 10 months ago

I did the BPM route as our sales team didn't like being notified of all the changes made/updates.
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0 Michelle Plutto 10 months ago

I did the BPM route as our sales team didn't like being notified of all the changes made/updates.
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