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Sugar Mobile Version 52.0 not supported by Android 13

Christopher Hart

Sugar Mobile Version 52.0 not supported by Android 13 which means end users whose devices have upgraded to Android 13 are experiencing issues with the would you like to log the last call toast after placing a call from the app.

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  • +1 Sugar Employee Badge

    Hi Christopher, this was a great catch, thank you. The most recent version of the app, version 53.0, supports Android 13 so I recommend upgrading if you haven't yet. In particular, the call logging issue you mentioned is fixed in version 53.0: issue # 91095.

    For full details on version 53.0, check out the release notes, and for anyone wanting to see the currently supported OS versions, see the Mobile Supported Platforms page.

    Thank you for your patience while the issue was being addressed! If you encounter other weird behavior, I recommend reaching out to Support to ensure an issue gets filed if it doesn't already exist.

    -Brenda

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  • +1 Sugar Employee Badge

    Hi Christopher, this was a great catch, thank you. The most recent version of the app, version 53.0, supports Android 13 so I recommend upgrading if you haven't yet. In particular, the call logging issue you mentioned is fixed in version 53.0: issue # 91095.

    For full details on version 53.0, check out the release notes, and for anyone wanting to see the currently supported OS versions, see the Mobile Supported Platforms page.

    Thank you for your patience while the issue was being addressed! If you encounter other weird behavior, I recommend reaching out to Support to ensure an issue gets filed if it doesn't already exist.

    -Brenda

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