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Getting Few Errors On Log Need Help.

Manish kumar

Dear all,

I am Getting Few Error Need To Resolve and Wants Your Suggestion or Support.

Below Errors Means and Any idea to getting Errors how Can i Resolve one by one.

  • [2022-11-01T10:03:42+00:00] CHECK-B [Issue 1][hasExtensions][102][Accounts has extensions: custom/Extension/modules/Accounts/Ext/Vardefs/sugarfield_pan_card_number_c.php

  • [2022-11-01T10:03:42+00:00] CHECK-B [Issue 2][hasCustomVardefs][103][Accounts has custom vardefs]

  • [2022-11-01T10:03:42+00:00] CHECK-B [Issue 3][hasCustomLayoutdefs][104][Accounts has custom layoutdefs]
  • [2022-11-01T10:03:42+00:00] CHECK-B [Issue 4][hasCustomViewdefs][105][Accounts has custom viewdefs]
  • [2022-11-01T10:03:42+00:00] CHECK-B [Issue 6][hasExtensions][102][Administration has extensions: custom/Extension/modules/Administration/Ext/Language/en_us.lang.php
  • [2022-11-01T10:03:42+00:00] CHECK-B [Issue 6][hasExtensions][102][Administration has extensions: custom/Extension/modules/Administration/Ext/Language/en_us.lang.php
    custom/Extension/modules/Administration/Ext/Administration/adminlinkcstm.php  
  • [2022-11-01T10:03:42+00:00] CHECK-B [Issue 7][hasExtensions][102][Audit has extensions: custom/Extension/modules/Audit/Ext/Language/en_us.lang.php]
  • [2022-11-01T10:03:42+00:00] CHECK-B [Issue 8][hasExtensions][102][Bugs has extensions: custom/Extension/modules/Bugs/Ext/Language/en_us.lang.php
    custom/Extension/modules/Bugs/Ext/Vardefs/full_text_search_admin.php]
  • [2022-11-01T10:03:42+00:00] CHECK-B [Issue 9][hasCustomVardefs][103][Bugs has custom vardefs]
    [2022-11-01T10:03:42+00:00] CHECK-B [Issue 10][hasExtensions][102][Calls has extensions: custom/Extension/modules/Calls/Ext/Vardefs/sugarfield_ucid_c.php

Thanks

Manish

Parents
  • 0

    Hi ,

    Health check will output error levels corresponding with letters A - F (e.g. CHECK-A, CHECK-B, CHECK-C, etc.). Anything falling under A - D is considered more informational and no additional action is needed. E means that the upgrade will perform some modifications so, while no action is required, you should review the related customizations/functionality after the upgrade to ensure it still works as expected. Anything falling under F requires action as the upgrade will not proceed as long as that issue is present.

    All of the issues you list above are B-level issues and thus do not need any remediation.

    Chris

    Co-Founder | SugarCRM's 2024 Global Outfitters Partner of the Year

  • 0 in reply to Chris Raffle

    Thanks For Your Support And time.

    Also Getting F  

    Thu, 03 Nov 2022 11:12:31 +0000 [Upgrader] - ERROR: Health check failed (red flags). Please refer to the log file /var/www/html/upgrade/silentUpgrade_1101.log

    [2022-11-03T11:12:31+00:00] INFO => F: [Issue 106][red][useOfAppViewInvokeParent][562][useOfAppViewInvokeParent] Use of removed Sidecar app.view.invokeParent method in custom/modules/Accounts/clients/base/views/recordlist/recordlist.js
    custom/modules/Cases/clients/base/views/recordlist/recordlist.js

    [2022-11-03T11:12:29+00:00] CHECK-F [Issue 106][useOfAppViewInvokeParent][562][Use of removed Sidecar app.view.invokeParent method in custom/modules/Accounts/clients/base/views/recordlist/recordlist.js
    custom/modules/Cases/clients/base/views/recordlist/recordlist.js]

    custom/modules/Cases/clients/base/views/recordlist/recordlist.js]
    [2022-11-03T11:12:29+00:00] STATUS ===> Status changed to F
    [2022-11-03T11:12:29+00:00] INFO Checking collation compatibility for the utf8mb4 charset on MySQL
    [2022-11-03T11:12:29+00:00] INFO This check does not apply to 9.0.1

    [2022-11-03T11:12:29+00:00] BUCKET => F: [Issue 106][useOfAppViewInvokeParent][562][Use of removed Sidecar app.view.invokeParent method in custom/modules/Accounts/clients/base/views/recordlist/recordlist.js
    custom/modules/Cases/clients/base/views/recordlist/recordlist.js]

  • 0 in reply to Manish kumar

    Hi ,

    Most, if not all, 'F' check issues have a corresponding knowledge base article on how to address the issue:

    https://support.sugarcrm.com/Knowledge_Base/Installation_Upgrade/Troubleshooting_Health_Check_Output/

    For the specific error you cite, here is the article speaking to that issue:

    support.sugarcrm.com/.../

    Co-Founder | SugarCRM's 2024 Global Outfitters Partner of the Year

  • 0 in reply to Chris Raffle

     I am bit Of confused i have Resolved all Red and yellow Flag errors 


    When I executing the below CLI Command Getting All green Passed 

     php CliUpgrader.php -z /var/html/SugarEnt-Upgrade-9.0.x-to-9.0.3.zip -l ./silentUpgrade_11023_yello.log -s /var/www/sugarcrm/ -u admin -S healthcheck

    Result- Health Checked passed

    so after that what command i will run For Upgrade the version can share share me i am bit of confuse now.

    Thanks

Reply
  • 0 in reply to Chris Raffle

     I am bit Of confused i have Resolved all Red and yellow Flag errors 


    When I executing the below CLI Command Getting All green Passed 

     php CliUpgrader.php -z /var/html/SugarEnt-Upgrade-9.0.x-to-9.0.3.zip -l ./silentUpgrade_11023_yello.log -s /var/www/sugarcrm/ -u admin -S healthcheck

    Result- Health Checked passed

    so after that what command i will run For Upgrade the version can share share me i am bit of confuse now.

    Thanks

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