Formula help!!

Hello! I have been working with Sugar for 3 years, but have never had much experience with calculating formulas!

I have a field called Closed by.

I want this field to populate with the name of the Assigned to user once the case Status has been changed to Closed.

I have tried everything I can think of and cannot get anywhere. Also, when I use the Related to formula to get the Assigned to User name to populate, I can only choose first name or last name and I need to be able to see both.

Any help you can offer is greatly appreciated!!

Parents

0 André Lopes over 3 years ago

Instead of configuring a formula you may want to setup a SugarBPM process to do that. It is pretty easy to accomplish.

André Lopes
Lampada Global

Skype: andre.lampada

Reply

0 André Lopes over 3 years ago

Instead of configuring a formula you may want to setup a SugarBPM process to do that. It is pretty easy to accomplish.

André Lopes
Lampada Global

Skype: andre.lampada

Children

0 Nicole McGath over 3 years ago in reply to André Lopes

Processes I am relatively good at! I have it set up and it is doing exactly what I needed it to do! I don't know why I did not think of doing it this way!!! Thank you!!