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Prune Database on 1st of Month

Mike Pescuma

We set this scheduler as active a couple months ago, but recently noticed it hasn't run(at least to the best of our knowledge.)

It's set in crontab notation as 041** which I guess translates to 4am on the 1st of every month.

However, even though it is set as "active" it states that the Last Successful Run was "Never."  Is there somewhere I can look to see whether it's trying to run and failing?  Or whether it's just not even attempting to run?  Other Sugar Schedulars have run with no issue.

Thanks!

Mike

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    It might well be that the Sugar cron never run exactly at 4:00 on the 1st and therefore it might have skipped it.

    There is a setting "Execute if missed" (read more on the guide here) which might help you

    According to our records, the system appears to be hosted outside of Sugar Cloud. As next step, if the above setting does not work, we would recommend filing a ticket on our support portal.

    Cheers

    --

    Enrico Simonetti

    Sugar veteran (from 2007)

    www.naonis.tech


    Feel free to reach out for consulting regarding:

    • API Integration and Automation Services
    • Sugar Architecture
    • Sugar Performance Optimisation
    • Sugar Consulting, Best Practices and Technical Training
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  • 0

    It might well be that the Sugar cron never run exactly at 4:00 on the 1st and therefore it might have skipped it.

    There is a setting "Execute if missed" (read more on the guide here) which might help you

    According to our records, the system appears to be hosted outside of Sugar Cloud. As next step, if the above setting does not work, we would recommend filing a ticket on our support portal.

    Cheers

    --

    Enrico Simonetti

    Sugar veteran (from 2007)

    www.naonis.tech


    Feel free to reach out for consulting regarding:

    • API Integration and Automation Services
    • Sugar Architecture
    • Sugar Performance Optimisation
    • Sugar Consulting, Best Practices and Technical Training
    • AWS and Sugar Technical Help
    • CTO-as-a-service
    • Solutions-as-a-service
    • and more!

    All active SugarCRM certifications

    Actively working remotely with customers based in APAC and in the United States

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