Just had all of our Teams reassigned by "Logic Hook?"

Could it be that someone with respectful access rights has  configured legacy workflow for changing team to Global?

A logic hook is a piece of code that executes when a record is saved or linked to another module's record.

Different logic hooks trigger due to different actions. See:

https://support.sugarcrm.com/Documentation/Sugar_Developer/Sugar_Developer_Guide_10.0/Architecture/Logic_Hooks/

What we refer to as logic hooks are usually custom pieces of code, but there are out of the box  logic hooks too, like those used to reassign records when a user leaves the company and you terminate their employee record.
That one, for example, changes the records' Assigned User as well as the Teams for the records.

The log, showing the user as the account making the change, suggests that some record was changed by that user, and that change triggered the logic hook that changed the team.

FrancescaS

That's a good thought.

But, I don't use Workflows in Sugar Pro so correct me if I'm wrong, wouldn't workflows be reported as source "workflow" as opposed to "logic hook" in the audit-log?

FrancescaS

The odd thing is - the user never access the system this whole time - and also we don't have any logic hooks setup. In fact, when I look at "Logic Hooks" in our admin control panel - there are none listed. I have no idea what is executing or why but we have thousands of contacts messed up right now :(

Are you on site or on demand?

The only Logic Hooks you can see from the admin control panel are "Web Logic Hooks" and these are not what we are talking about here.

Custom logic hooks are defined in custom/modules/<the module name>/logic_hooks.php

on demand. 

Please file a support case. Someone on our customer service team will be able to help determine what happened and propose corrective action. 

yes you are right, I've checked it - the audit log provides the clickable link to a legacy workflow that caused the data change - so it's not the reason