Individual email restricted view capability

Hi Mark, It's a matter of just changing the team for the emails you want to "hide" from team members.

How would you do individual emails as they are allowed to see some of them from a contact or owner but not all?  

If they are on the Team, they can see the email, and their authority for the email is set in the Role.  You'd need to set the email team for the ones you want to hide to a Team that the individuals are not attached.

P.S. We have a lot of emails that arrive in Sugar with the BCC option and the Team on those are set automatically to "Global" so everyone sees them.  We've set up filters so a user can monitor and manually set a Team for some email - I don't recommend doing it :-)

If they are on the Team, they can see the email, and their authority for the email is set in the Role.  You'd need to set the email team for the ones you want to hide to a Team that the individuals are not attached.

P.S. We have a lot of emails that arrive in Sugar with the BCC option and the Team on those are set automatically to "Global" so everyone sees them.  We've set up filters so a user can monitor and manually set a Team for some email - I don't recommend doing it :-)