Hi everyone. I've searched the sugar forums but can't seem to find a good answer to this question. What I am hoping to do is have a workflow that has a parallel gateway which can create multiple tasks based on criteria. The "Multiselect field" doesn't seem to have an option for "Contains" in the BPM tool. My example is I have: A B C If A and C are picked, I want to create a task for each. And if A/B/C are picked it should create 3 tasks. However because the only option is "is" rather than "contains" in the BPM. I have to do a "branch" for A | B | C | AB | AC | BC | ABC rather than just 3 checking a contains. Has anyone got around this somehow? Thanks, Daniel

Let me suggest this (where ABC is MultiSelect type field for Accounts, with A, B, C options) : Is that works?

Multi-Select | Parallel Gateway within BPM

Hi everyone.

I've searched the sugar forums but can't seem to find a good answer to this question. What I am hoping to do is have a workflow that has a parallel gateway which can create multiple tasks based on criteria. The "Multiselect field" doesn't seem to have an option for "Contains" in the BPM tool.

My example is I have:

If A and C are picked, I want to create a task for each. And if A/B/C are picked it should create 3 tasks. However because the only option is "is" rather than "contains" in the BPM. I have to do a "branch" for A | B | C | AB | AC | BC | ABC rather than just 3 checking a contains.

Has anyone got around this somehow?

Thanks,

Daniel

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0 Dmytro Chupylka over 3 years ago

Let me suggest this (where ABC is MultiSelect type field for Accounts, with A, B, C options) :

Is that works?

Best Regards,
Dmytro Chupylka

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0 Daniel Hill over 3 years ago in reply to Dmytro Chupylka

Hi Dmytro.

On my system (10.0.3) we unfortunately cannot use the "Includes" yet, I will bug our team to get this sorted. But thanks so much for that example, that will work perfect when I've got the upgrade sorted.

Thanks again,
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0 Dmytro Chupylka over 3 years ago in reply to Daniel Hill

Hi Daniel

Oh, I see... May I ask you if you are a Sugar Admin?
If so, then FYI - there is an option to deliver more flexible automation solving your task with the logic hook configuring - if to employ Logic Builder no-code tool for that.

That configuration could be a part of the SugarBPM process definition or a standalone logic hook installed to Sugar instance.

For standalone logic hook, processing MultiSelect with decision-making logic could be like this (pls, zoom in then follow the white like to read):

Such a low level configuring also extends Sugar BPM, helping to deliver genuine flexibility to the logic of the automated business process - you may find an example in this Club post:

https://sugarclub.sugarcrm.com/dev-club/f/questions-answers/4575/using-sugarbpm-to-change-child-teams

About Partner's experience with Logic Builder tool, you may read here in the Club:
https://sugarclub.sugarcrm.com/engage/b/partner-stories/posts/how-analysts-can-do-more-for-customers-and-their-own-company

I hope this helps

Best Regards,
Dmytro Chupylka

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We make work in Sugar CRM system faster, more convenient and efficient
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0 Dmytro Chupylka over 3 years ago in reply to Daniel Hill

Hi Daniel

Oh, I see... May I ask you if you are a Sugar Admin?
If so, then FYI - there is an option to deliver more flexible automation solving your task with the logic hook configuring - if to employ Logic Builder no-code tool for that.

That configuration could be a part of the SugarBPM process definition or a standalone logic hook installed to Sugar instance.

For standalone logic hook, processing MultiSelect with decision-making logic could be like this (pls, zoom in then follow the white like to read):

Such a low level configuring also extends Sugar BPM, helping to deliver genuine flexibility to the logic of the automated business process - you may find an example in this Club post:

https://sugarclub.sugarcrm.com/dev-club/f/questions-answers/4575/using-sugarbpm-to-change-child-teams

About Partner's experience with Logic Builder tool, you may read here in the Club:
https://sugarclub.sugarcrm.com/engage/b/partner-stories/posts/how-analysts-can-do-more-for-customers-and-their-own-company

I hope this helps

Best Regards,
Dmytro Chupylka

integroscrm.com
We make work in Sugar CRM system faster, more convenient and efficient
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