Update function is grey out when try to update record using Select Report in Excel

Hello CY, 

If I understand the scenario correctly I believe you need to select 'Query Wizard' and do the following: 

1. In the 'Query Wizard' panel, select the module = Opportunities
2. Select the rows to update
3. The update button should be available now

I hope this helps you can check more information here: 

support.sugarcrm.com/.../

Hello CY, 

If I understand the scenario correctly I believe you need to select 'Query Wizard' and do the following: 

1. In the 'Query Wizard' panel, select the module = Opportunities
2. Select the rows to update
3. The update button should be available now

I hope this helps you can check more information here: 

support.sugarcrm.com/.../

Hi Andre, 

Thanks for the suggestion. Yes the update function works if  use "Query Wizard". I would like to check if Update function also applicable to "Select Report" function instead of using "Query Wizard".

Referring to the Help file  https://support.sugarcrm.com/Documentation/Plug-ins/MS_Excel_Plug-in/MS_Excel_Plug-in_User_Guide/#Best_Practices_for_Updating_Records_via_the_Sugar_Plug-in_for_Excel - it shows the steps to update record after select the pre-created report from SugarCRM, however, the update function is grey out when i use 'select report' function. 

Any further suggestion? 

Thanks heaps. 

Regards

CY