Remove Duplicate Meetings

That's easy if you have a low-code tool Logic Builder to make Sugar do what you need

Here is the example if you ve got 300 duplicated meetings

Feel free to
1) install zip provided in this post below
2) navigate to Tags module and add new tag giving it the name "FindDuplicateMeetings"
3) wait until the new tag is saved

If you don't have Tag field visible for the Meetings list view, you may use Studio to add a Tag column to the Meetings list view.

As you should see, the meetings duplicates have got the tag "FindDuplicateMeetings"

Therefore, now you may just apply a filter to select Meetings with the tag, select all of them found and wipe out all  these duplicates with mass delete (please note OOTB mass delete is fairly slow for meetings)

Here is the zip created with low code tool Logic Builder:
3733.z20210127_flowchart_lb6011da4.zip

I configured the following criterion for identifying Meetings as duplicates:

If you already have Logic Builder registration (logicbuilder.integroscrm.com), you may let me know the registration email and I will share a whole flowchart to you, so that you could adjust criteria if necessary and generate another zip
 

Hi John,

I apologize for the trouble the initial sync caused.  When the initial sync for Sugar Connect started, it was a Two-Way sync between Sugar and your Outlook Calendar.  Due to the One-Way sync that you had configured on the OPI side, it treated all the Meetings in Sugar already as new meetings, which caused the duplicates.

All of the Meetings created by Sugar Connect will have the same Created By value, so they can be easily tracked down.  If you know the time that you triggered the initial sync, you sort the Meetings by Date Entered in your Sugar instance to see the Meetings that were created.  Alternatively, you can create a search filter in List View to find the Meetings between two dates.  Then, you can select these Meetings and Delete them.

For the Outlook Calendar, you can filter the Appointments by doing the following:
Navigate to View > Change View > Select List.  This will allow you to see all the Appointments easily.
Click "View Settings" in the Tool Bar
Select "Group By" and set the "Group Items By" to Created: Descending, then Click Ok.
Click Ok again and the List View will have your Meetings grouped by the date it was Created
From here, you Mass-select the Meetings by Date and delete them.

If you still have any remaining issues, feel free to reach out to Customer Support so we can assist you further.

Thanks!
-Uzochi

Thank you Uzochi. I know you sent me something to help with this, I just haven't been able to sit down and dedicate the time it will take. Plus I am going to need my head in it.

But, after re-installing OPI I found out that it too does not "track itself". This came up in two ways.

1) Even though I had sync'd things prior to uninstalling OPI and trying Connect, after removing Connect and reinstalling OPI, it wanted to do an "initial sync" of many items. I said no fearing something like the above would happen again.

2) I found out OPI is not "smart" either. I use two different computers. So, it made sense to me to install OPI on that other computer. Bad idea, again. What started happening is with both computers running, each computer was syncing the same emails and I wound up with tons of duplicates in email.