Hello,
Pop-up reminder for calls is working well.
But, the pop-up occurs 30 minutes before the call. Is it possible to change that to 5 minutes before for example ?
Many thanks in advance for your help !
Hello,
Pop-up reminder for calls is working well.
But, the pop-up occurs 30 minutes before the call. Is it possible to change that to 5 minutes before for example ?
Many thanks in advance for your help !
In Admin > Studio > Calls > Fields > reminder_time, you can change the default to 5 minutes.
In Admin > Studio > Calls > Fields > reminder_time, you can change the default to 5 minutes.
Hi Alan Apter
Thank you for your reply. That was easy !
And I also saw that we can change it directly when we create the task...
Regards,
Hi,
Tenfold offers integration services for SugarCRM and offer features such as click to call, call pop up, new lead/task creation, advanced analytics and much more. You can sign up for a free trial and request for a demo on the link below.
https://www.tenfold.com/integrations/sugarcrm/
Hello!
Are you open to consider a 3rd party CTI solution for this integration? Tenfold offers seamless integration for SugarCRM. They have features such as click to dial, call pop up notification, task creation, advanced analytics and more. You can check them out on the link below.
https://www.tenfold.com/integrations/sugarcrm/