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Cannot install past license screen

Community Alumni User
Hi There

I have uploaded SugarCRM onto my plesk server and can access the install screen but i cannot click next past the licence acceptance screen. No error just nothing happens?

I have tried changing permissions and ownership even tried 777 to see if it was permissions causing it but the same happens. Can someone tell me what I am missing please?

Many Thanks

Jason
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    Hi Dan, that seemed to do the trick thanks. I can now go to the pre check screen. I now have a separate issue..

    PCRE library version: SugarCRM needs PCRE library 7.0 or above to process Perl style of regular expression pattern matching.

    Trouble  is I am on PLESK and have read that upgrading PCRE may be an issue. I  have asked hosting company for some advice on that. I do have a  dedicated server so hoping its not a show stopper as I really want to  get SugarCRM installed.

    If you have heard any workrounds  for this be glad to hear.

    Thanks Again

    Jason
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  • 0
    Hi Dan, that seemed to do the trick thanks. I can now go to the pre check screen. I now have a separate issue..

    PCRE library version: SugarCRM needs PCRE library 7.0 or above to process Perl style of regular expression pattern matching.

    Trouble  is I am on PLESK and have read that upgrading PCRE may be an issue. I  have asked hosting company for some advice on that. I do have a  dedicated server so hoping its not a show stopper as I really want to  get SugarCRM installed.

    If you have heard any workrounds  for this be glad to hear.

    Thanks Again

    Jason
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