Please help with process definition workflow

I could not find department field in Users Module. I am trying to create process definition for quotation approval. I used exclusive gateway for criteria. I want to set Users(Department is sales managment) in criteria.Please help me !!!

0 Greg Barrass over 4 years ago

Anytime I have a requirement like this, I always use either the Team or the Role for the user to ensure I can get a reliable BPM trigger.
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0 Julia Khin over 4 years ago

Hi Greg Barrass,
Thank you for your prompt response. I am quite new to sugar CRM. Could you help to explain how to trigger Teams for Role for a reliable BPM.
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