What is this error in Outlook plugin log?

Hi Yan Yu Yong

I haven´t seen this specific error. Have you tried to completely uninstall (along with the profile settings), re-boot, and install again?

HTH,

KGM

I had reinstalled outlook 2013 in windows 10. 

The errors are still there.

Logs for plug in version 2.5 below:

2018-12-26 13:34:59,681 [VSTA_Main] ERROR Sugar.Outlook.Outlook - RDOSession can't be initialized
System.InvalidCastException: Unable to cast COM object of type 'Microsoft.Office.Interop.Outlook.ApplicationClass' to interface type 'Microsoft.Office.Interop.Outlook._Application'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{00063001-0000-0000-C000-000000000046}' failed due to the following error: Error loading type library/DLL. (Exception from HRESULT: 0x80029C4A (TYPE_E_CANTLOADLIBRARY)).
at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)
at Microsoft.Office.Interop.Outlook.ApplicationClass.get_Session()
at Sugar.Outlook.Outlook.OpenRDOSession()
2018-12-26 13:35:01,869 [VSTA_Main] ERROR Sugar.Outlook.Outlook - RDOSession can't be initialized
System.Exception: RDOSession can't be initialized ---> System.InvalidCastException: Unable to cast COM object of type 'Microsoft.Office.Interop.Outlook.ApplicationClass' to interface type 'Microsoft.Office.Interop.Outlook._Application'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{00063001-0000-0000-C000-000000000046}' failed due to the following error: Error loading type library/DLL. (Exception from HRESULT: 0x80029C4A (TYPE_E_CANTLOADLIBRARY)).
at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)
at Microsoft.Office.Interop.Outlook.ApplicationClass.get_Session()
at Sugar.Outlook.Outlook.OpenRDOSession()
--- End of inner exception stack trace ---
at Sugar.Outlook.Outlook.OpenRDOSession()
at Sugar.Outlook.DTO.OutlookObjectBaseOOM.GetRDOObjectFromOOMObject(Object outlookObject)
at Sugar.Outlook.DTO.OutlookObjectMail.GetRDOMail()
at Sugar.Outlook.DTO.OutlookObjectMail.GetRDORecipients()
at Sugar.Outlook.DTO.OutlookMailMessage.GetEmailAddresses()
at SugarOutlook.UI.SidePanel.Model.Mail.SPMailObjectModel.<>c__DisplayClass23_0.<GetEmailAddressesAsync>b__0()
at System.Threading.Tasks.Task`1.InnerInvoke()
at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at SugarOutlook.UI.SidePanel.Model.Mail.SPMailObjectModel.<LoadEmailModels>d__19.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at SugarOutlook.UI.SidePanel.ViewModel.Mail.SPMailObjectViewModel.<LoadEmailsAsync>d__27.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at SugarOutlook.UI.SidePanel.ViewModel.SPOutlookObjectViewModel.HandleException(ExceptionDispatchInfo capturedException)
2018-12-26 13:35:01,870 [VSTA_Main] ERROR Sugar.Outlook.Outlook - RDOSession can't be initialized
System.InvalidCastException: Unable to cast COM object of type 'Microsoft.Office.Interop.Outlook.ApplicationClass' to interface type 'Microsoft.Office.Interop.Outlook._Application'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{00063001-0000-0000-C000-000000000046}' failed due to the following error: Error loading type library/DLL. (Exception from HRESULT: 0x80029C4A (TYPE_E_CANTLOADLIBRARY)).
at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)
at Microsoft.Office.Interop.Outlook.ApplicationClass.get_Session()
at Sugar.Outlook.Outlook.OpenRDOSession()

Logs for plug in version 2.6.1 below:

2018-12-26 13:40:20,645 [VSTA_Main] INFO SugarOutlook.SugarServiceController - Sugar Instance Version : 8.0.0 (ENT)
2018-12-26 13:40:21,088 [VSTA_Main] ERROR SugarOutlook.UI.SidePanel.ViewModel.SPOutlookObjectViewModel - SidePanel data load error
System.Exception: RDOSession can't be initialized ---> System.InvalidCastException: Unable to cast COM object of type 'Microsoft.Office.Interop.Outlook.ApplicationClass' to interface type 'Microsoft.Office.Interop.Outlook._Application'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{00063001-0000-0000-C000-000000000046}' failed due to the following error: Error loading type library/DLL. (Exception from HRESULT: 0x80029C4A (TYPE_E_CANTLOADLIBRARY)).
at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)
at Microsoft.Office.Interop.Outlook.ApplicationClass.get_Session()
at Sugar.Outlook.Outlook.OpenRDOSession()
--- End of inner exception stack trace ---
at Sugar.Outlook.Outlook.OpenRDOSession()
at Sugar.Outlook.DTO.OutlookObjectBaseOOM.GetRDOObjectFromOOMObject(Object outlookObject)
at Sugar.Outlook.DTO.OutlookObjectMail.GetRDOMail()
at Sugar.Outlook.DTO.OutlookObjectMail.GetRDORecipients()
at Sugar.Outlook.DTO.OutlookMailMessage.GetRecipients()
at Sugar.Outlook.DTO.OutlookMailMessage.GetEmailAddresses()
at SugarOutlook.UI.SidePanel.Model.Mail.SPMailObjectModel.<>c__DisplayClass24_0.<GetEmailAddressesAsync>b__0()
at System.Threading.Tasks.Task`1.InnerInvoke()
at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at SugarOutlook.UI.SidePanel.Model.Mail.SPMailObjectModel.<LoadEmailModels>d__20.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at SugarOutlook.UI.SidePanel.ViewModel.Mail.SPMailObjectViewModel.<LoadEmailsAsync>d__27.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at SugarOutlook.UI.SidePanel.ViewModel.SPOutlookObjectViewModel.HandleException(ExceptionDispatchInfo capturedException)
2018-12-26 13:40:21,089 [VSTA_Main] ERROR SugarOutlook.UI.SidePanel.ViewModel.SPOutlookObjectViewModel - SidePanel data load error
System.InvalidCastException: Unable to cast COM object of type 'Microsoft.Office.Interop.Outlook.ApplicationClass' to interface type 'Microsoft.Office.Interop.Outlook._Application'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{00063001-0000-0000-C000-000000000046}' failed due to the following error: Error loading type library/DLL. (Exception from HRESULT: 0x80029C4A (TYPE_E_CANTLOADLIBRARY)).
at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)
at Microsoft.Office.Interop.Outlook.ApplicationClass.get_Session()
at Sugar.Outlook.Outlook.OpenRDOSession()

Have you make sure VSTO have been installed correctly?

reinstall the plugin but make sure you've unzipped the install package before executing and run the setup with admin privileges. Also Outlook should be closed during installation.

Bests

Björn

Have you make sure VSTO have been installed correctly?

reinstall the plugin but make sure you've unzipped the install package before executing and run the setup with admin privileges. Also Outlook should be closed during installation.

Bests

Björn