Can you please post your SugarCRM Version? I experienced the same issue on some instances and on others it is working.. At the moment I'm trying to find out which versions are affected.

Oh and btw. I don't think that FireFox 57 is actually supported in any release ;-)

Hi Björn,

We are on SugarCRM Professional, Version 7.10.0.0 (Build 177) (Fall '17).

I understand 57 was a major update.
Just figured the sooner it's reported, the sooner it can be fixed.
Also good to know I'm not the only one affected.

Hi Lennart Edenfjord,

I can't reproduce this behavior on the Fall Release anymore. 7.9.2 is also working fine. Can you confirm?

Hi Björn,

We are now on Version 7.10.2.0 (Build 183) (Fall '17) and I'm still seeing the same issue.

Current Firefox version is 57.0.4 (64-bit).

Hi Björn,

We are now on Version 7.10.2.0 (Build 183) (Fall '17) and I'm still seeing the same issue.

Current Firefox version is 57.0.4 (64-bit).

Hi Lennart Edenfjord,

I'm only able to reproduce this while using privacy mode. If you are not, maybe you have installed an extension that is doing similiar or did any settings to the browser disallowing websites to save cookies etc.?

Cheers

Björn

Hi Björn,

I have Privacy Badger (2017.11.20) and NoScript (10.1.6.3).

Even if I disable both of them, the issue remains.

Hi Lennart,

I recommend to open a SugarCRM Support case for this.

Cheers

Björn