How to add specific team for cases module when create a new record
Ex: I have created a X team. and i want to add this team when a user create a new record in cases module ( This team should add only for cases module )
How to add specific team for cases module when create a new record
Ex: I have created a X team. and i want to add this team when a user create a new record in cases module ( This team should add only for cases module )
Hi Ash,
It looks like you want TeamX appended to the team set on every new case created. A simple Process that triggers for every new case, like this, can do that:
These simple processes that run against a high volume of records can very quickly bloat the size of your database and ultimately hurt performance of some features.
Edit: removed description of a customization that is no longer available.
Thanks for adding that great, simple process solution. Regarding using SugarBPM for this and the database size impacts you talked about, what would the "high volume" number be, range-wise or however? Thanks again for sharing! VO
Thanks for adding that great, simple process solution. Regarding using SugarBPM for this and the database size impacts you talked about, what would the "high volume" number be, range-wise or however? Thanks again for sharing! VO