Enterprise 9.3 on-demand. I have been given a csv containing long list of bouncing emails and I need to delete the contacts associated with them.
Any options to make this easy?
Enterprise 9.3 on-demand. I have been given a csv containing long list of bouncing emails and I need to delete the contacts associated with them.
Any options to make this easy?
I'm not sure deleting the Contacts is a good approach, once you will loose the historical relationship.
Instead you may consider update the target emails setting the field invalid_email to true, by running the sql query:
UPDATE email_addresses SET invalid_email = 1 WHERE email_ddress IN ({bounce_list});
This will tell SugarCRM to don't send Email Campaigns to any target (Lead, Prospect, Contact, Account) if related email address is marked as invalid.
Regards