Trying to create a rollupAve of a number, where it doesn't count fields that are empty?

I've created a calculated field where I've successfully created a rollupAve function to a related module:

rollupAve($contacts_rtc_session_2,"avg_speaker_score_c")

This works great, but I'd like for it NOT to include in the calculation any instances where the field "avg_speaker_score_c" is empty. Is this possible? If so what do I need to change the formula to?

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  • In order to do that you would need to create a custom rollupAve sugarLogic formula which suppress empty values.

    Regards

    André Lopes
    Lampada Global
    Skype: andre.lampada
  • Jessica Taggart, the functionality you are seeking is not available natively in Sugar and is tracked under enhancement request # 68025 (you will need to be a support-authorized contact to view this link). I recommend filing a support case with Sugar referencing this enhancement so they can continue to weighing the importance of implementing this feature. 

    As André Lopes mentions, you could achieve this by defining a custom calculated formula. Another option would be to handle this via a logic hook. Both of those solutions require development expertise. If you do not have access to a current development team, my company, Upsert, can deliver the solution you are seeking.

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  • Jessica Taggart, the functionality you are seeking is not available natively in Sugar and is tracked under enhancement request # 68025 (you will need to be a support-authorized contact to view this link). I recommend filing a support case with Sugar referencing this enhancement so they can continue to weighing the importance of implementing this feature. 

    As André Lopes mentions, you could achieve this by defining a custom calculated formula. Another option would be to handle this via a logic hook. Both of those solutions require development expertise. If you do not have access to a current development team, my company, Upsert, can deliver the solution you are seeking.

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