If I have an Account field and a Contact field under the Cases Module, how can I set it up so the options in the DropDown under the "Contact" field vary depending on the account selected under the "Account" field?

I am trying to have the contact field options relate to what is selected under the account field.

  • You just need to update the field definition of contact_name in record view this way:

    'name' => 'contact_name',
    'label' => 'LBL_CONTACT_ID',
    'filter_relate' => array (
     'account_id' => 'account_id',
    ),

    Remember to run Quick Repair and Rebuild

    Regards

    André Lopes
    Lampada Global
    Skype: andre.lampada