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Can I update Contact Emails as Opted-Out via Import?

Vince Outlaw

I have a list of Contact email addresses from our Email Marketing System (MailChimp) and want to set their SugarCRM Email Status based on MailChimp status (e.g. MailChimp "Unsubscribe" = SugarCRM Contact Email Opted-Out, MailChi mp "Hard Bounce" = SugarCRM ?). Is this possible to do via Import or other means? I am aware that the SugarChimp service / add-on can perform this sync, but I'm not ready for that yet. 

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    Hi Vince Outlaw,

    Yes, Opt-Out can be set for primary and non-primary email via Import.

    Here is a shot from my .csv file as seen in Excel with the values that set opt-out boxed in red:

    This can be tested/confirmed by exporting a record from Contacts ListView, toggling these values, then importing to update the record. 

    I hope this helps!

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  • 0 Sugar Employee Badge

    Hi Vince Outlaw,

    Yes, Opt-Out can be set for primary and non-primary email via Import.

    Here is a shot from my .csv file as seen in Excel with the values that set opt-out boxed in red:

    This can be tested/confirmed by exporting a record from Contacts ListView, toggling these values, then importing to update the record. 

    I hope this helps!

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