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Rest v10 issue OAuth2 after upgrading to 7.9.1

Federico Ricci

Hi all,

I've got an installation of SugarCRM Pro in my own server and today I migrate from 7.8.2.1 to 7.9.1. 
Language different from English are broken but the very important thing is that in some cases, using web services via Rest V10 give me a 500 error and the error, on sugar side is PHP Fatal error: Call to a member function retrieveSettings() on null in /var/www/crm/modules/Administration/Administration.php on line 368. 

In some calls, external web services work good in other not. 
Have you some hints for investigate in the right place?

Thank you very much for your help in advance.

Regards,

Federico 

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  • 0

    Hi André, 
    all the files permissions are correct. Main platform works well. I recheck every step of the configuration and everything seems ok. 
    With permission issue what do you mean: files permissions in apache environment or other permissions?

    Looking at the Sugarcrm Log In correspondence of the PHP error I find this errors:

    • Warning: Multiple links found for relationship users_team within module Users
    • Unable to determine best appropriate link for relationship users_team

    I've already tried to repair teams several times but with no luck.

    Thanks a lot!

    Regards,

  • 0 in reply to Federico Ricci

    HI André,

    what folder of the cache directory: It's a production release and I know that there is something not to cancel.

    Could you tell me?

    Thank you in advance.

    Regards,

  • 0 in reply to Federico Ricci

    HI all again, for the REST issue I found the problem that was located in the client library because I didn't set the Application: Json header (In the previous version of the library found in the Sugar documentation there wasn't).

    So this solve the problem. But the language error still stay. I've deleted all the cache folder and made a QRR. The italian labels are used in the English language and in the ITalian language only placeholder are shown.

    Any suggestion?
    Thanks in advance.

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  • 0 in reply to Federico Ricci

    HI all again, for the REST issue I found the problem that was located in the client library because I didn't set the Application: Json header (In the previous version of the library found in the Sugar documentation there wasn't).

    So this solve the problem. But the language error still stay. I've deleted all the cache folder and made a QRR. The italian labels are used in the English language and in the ITalian language only placeholder are shown.

    Any suggestion?
    Thanks in advance.

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