Creating a "time stamp" card of each call logged with a contact?

You could add a counter on the record

See if this helps:

http://support.sugarcrm.com/Knowledge_Base/Studio_and_Module_Builder/Sugar_Logic/Capturing_Records_Activities_Counts_Usi… 

Oddly enough, I build the counter field but now I'm being asked to build more of a timestamp field that would be updated each time a call is made. 

Example: a call is logged on 9/25/2018 at 9:25 AM. 

The log field is updated with "9/25/2018 9:25 AM". 

Another call is logged next week, on "10/5/2018 3:38 PM" and the log is "stamped" again.

The call log field now shows two calls, "9/25/2018 9:25 AM", "10/5/2018 3:38 PM".

Every time a call is logged, the field would have that new time call added. 

Ok, let's not question the business process  though I'd be seriously tempted to do so.

Say you are time stamping Contacts

You can create a custom field of type textarea on the Contact, call this call_log_c

Add an after_relationship_add logic hook on Contacts that looks something like this: 

function update_call_log($bean,$event,$arguments) {
    global $current_user;
    //because we're in Contacts, $bean is the current Contact
    //note that relate logic hooks fire on both ends so 
    //whether you just related a Contact to a Call or a Call to a Contact this will fire.

    //check if we related a Call
    if ($arguments['related_module'] == 'Calls'){
    //get the Call details by retrieving the bean
      $call = BeanFactory::retrieveBean('Calls', $arguments['related_id']);
      $date = $call->date_entered;
      //get any other details you want to add to the log.
      //prepend your new call to the existing data
      $bean->call_log_c = $date ." - " . $current_user->user_name . "\n" . $bean->call_log_c;
    }  
}

You could get more generic, add the hook to the Calls (instead of the Contact), verify if the module that the call was linked to has a call_log_c field and if so, update it.

HTH

FrancescaS

Hi Kayla,

I'm a little late reading through the old postings...

We don't have any special coding in our system.  I have done this with a new field with a calculated value that I called: "Last Call with Contact" (I have another in the Accounts Module just like it).

The "calculation" is:  maxRelatedDate($calls,"date_entered")