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Enterprise & Sell Answers & Best Practices Customer Portal Modification needed to "Resolution" field

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Customer Portal Modification needed to "Resolution" field

Missy Brooks over 5 years ago

How can I modify the Customer Portal layout to display the "Resolution" field only if the field contains text / information?

The goal is to not have the Resolution field visible in the Customer portal if it is empty.

Thoughts about the best way to do this, if possible?

Thanks so much for any insight!

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0 Maulik Shah over 5 years ago

Hello Missy,
With customization, it is possible to modify the Customer Portal layout for display Resolution field, if it is with the text value. You can contact CRM/ web portal developer for your custom requirements.
Thanks.
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0 Maulik Shah over 5 years ago

Hello Missy,
With customization, it is possible to modify the Customer Portal layout for display Resolution field, if it is with the text value. You can contact CRM/ web portal developer for your custom requirements.
Thanks.
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