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Problem with the upgrade

Sys Admin

During the upgrade from 7.9.2.0 to 7.9++ versions I've got this:

ERROR: Exception: Class CustomFields does not exist. I would appreciate any pointer where to look to fix it.
Thanks.

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  • 0 Sugar Employee Badge

    Hi, 

    I can see similar cases where a custom module or leftover code had been causing this error. 

    The following appears to have resolved this for other instances, but this will disable the functionality. Thus please check before if this module was still actively used in the instance and if so check for compatible alternatives . 

    rm ./custom/modules/EditCustomFields/clients/base/views/record/record.php
    mkdir ./DISABLED
    mv ./modules/CustomFields/ DISABLED/
    mv ./modules/EditCustomFields/ DISABLED/
    # Run Quick Repair and Rebuild in Admin > Repairs

    And as for any upgrade please try in a sandbox first. 

    Let me know if that worked.

    Thanks,

    Dennis

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  • 0 Sugar Employee Badge

    Hi, 

    I can see similar cases where a custom module or leftover code had been causing this error. 

    The following appears to have resolved this for other instances, but this will disable the functionality. Thus please check before if this module was still actively used in the instance and if so check for compatible alternatives . 

    rm ./custom/modules/EditCustomFields/clients/base/views/record/record.php
    mkdir ./DISABLED
    mv ./modules/CustomFields/ DISABLED/
    mv ./modules/EditCustomFields/ DISABLED/
    # Run Quick Repair and Rebuild in Admin > Repairs

    And as for any upgrade please try in a sandbox first. 

    Let me know if that worked.

    Thanks,

    Dennis

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