Can't Sync iCal and google calendar after patch 6.5.16

Hello,

My name is Nenad

In our company we are using SugarCRM version 6.5.16.

After patch, we noticed that sync stoped working between our sugarcrm and iCal also and google calendar.

We also retyped all information in calendar option in sugarcrm, but we have the same error in iCal: Data of the URL is not valid

We were checking iCal integration URL several times and nothing.

Please, can someone help us to find a soltion for this problem.

Thank you in advance!

Can't Sync iCal and google calendar after patch 6.5.16

(from dc.ops)

Parents

0 Ben Lloyd over 10 years ago

Also having this problem - completely unable to sync iCal calendars. Has anyone found a workaround or fix for this issue yet? 3 months seems a very long time for quite a major issue to be unresolved.
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0 Alex Nassi over 10 years ago in reply to Ben Lloyd

Hi Mixa.Re, sutinse, Mike, and David,

I have just sent you all an email containing the hotfix mentioned above. I hope this helps all of you!

-Alex

Alex Nassi
Digital CX Operations Director
SugarCRM
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0 ggcaribou ggcaribou over 10 years ago in reply to Alex Nassi

Can you please send me the hotfix as well, still having this problem as of 6.5.18?
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0 Ricardo Ricardo over 10 years ago in reply to ggcaribou ggcaribou

Hi! I'm using SugarCRM Community Edition v6.5.20 and I'm having trouble with Google Calendar integration. The ICS file created by SugarCRM contains errors? Any help?
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0 alessio pepi over 9 years ago in reply to Jake Jake

Hi,
I have the same problem with 6.5.20 version.
Can you please send hotfix.

supporto@clk-italia.it

Thank you.

BR
Alessio
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0 Alex Nassi over 9 years ago in reply to Jake Jake

Hello Jake, George Andrew Wagner, joecard, Sasson Saad, Toni Martínez, and Alessio Pepi,

I have just sent each of you an email containing this hotfix.

I hope this helps!
-Alex

Alex Nassi
Digital CX Operations Director
SugarCRM
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0 INDOOR Architecture over 9 years ago in reply to Alex Nassi

Hello Alex,
Thank you very much for your hotfix help.
It solved a great problem for us.

But now we have an new issue.
We have upgraded to version 6.5.20.

But we cannot delete your old hotfix in the module loader to run your hotfix again on the new version!

The module loader shows the hotfix, without an uninstall- or disable-button.

And trying to upload the hotfix again is not executed.
Also trying to copy the ical-php manually brings no success.
Now we have an 404 - Page not found error on the ical-Url.
Please help

Kind regards
George Andrew
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0 Alex Nassi over 9 years ago in reply to Alex Nassi

Hi George Andrew,

When you try to install the hotfix again, do you receive any type of error message or notification on your screen in Module Loader?

-Alex

Alex Nassi
Digital CX Operations Director
SugarCRM
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0 INDOOR Architecture over 9 years ago in reply to Alex Nassi

Hi Alex,
Thank you for yor reply.

When we try to load the hotfix again, the upload process is breaking without any failure notice.
We tried to delete the existing hotfix in the upload folder, but the hotfix is still shown as installed and the new upload is breaking again.

Hope you can help.

Kind regards
George
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0 cchandon cchandon over 9 years ago in reply to Alex Nassi

Hello Alex,

Same problem with 6.5.20, can i have the hotfix please ?

thanks
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0 imk3 imk3 over 9 years ago in reply to Alex Nassi

Hello Alex, I have de same problen with 6.5.20 ce version, could you send me please the hotfix patch for this version, i need the calendar sync please ... dnarvaez@imk3.com

Thank you
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0 imk3 imk3 over 9 years ago in reply to Ricardo Ricardo

Hello Alex I have the same issue in this version 6.5.20, could you send me please the hotfix via email dnarvaez@imarketing3.com , thakyou for the help
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0 Matthieu Rauline over 9 years ago in reply to Alex Nassi

Hello, I have the same problem as evryone...
Could you please send me the patch?
Best regards.
Matthieu.
mraulineadp@gmail.com
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0 cchandon cchandon over 9 years ago in reply to Alex Nassi

ok, i didn't received the patch, and seems that the patch is not working with google calendar. So i've written the patch myself, now finaly working with outlook, google calendar, iCal ...

See the patch submission on github : https://github.com/sugarcrm/sugarcrm_dev/pull/220 (waiting to be merged in the next? version)
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0 cchandon cchandon over 9 years ago in reply to Alex Nassi

ok, i didn't received the patch, and seems that the patch is not working with google calendar. So i've written the patch myself, now finaly working with outlook, google calendar, iCal ...

See the patch submission on github : https://github.com/sugarcrm/sugarcrm_dev/pull/220 (waiting to be merged in the next? version)
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0 odiefrom odiefrom over 9 years ago in reply to cchandon cchandon

Hi there, I too am running SugarCE 6.5.20 Build 1001, and I am having the same issue with iCal and Google Calendar with only occasional syncing. I would like the hotfix patch that was mentioned above.

ksulosson @ bromon . com

Remove all spaces from the address; spam bots are annoyingly evil.

Thanks.
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0 Mayank Chandan over 9 years ago in reply to odiefrom odiefrom

Hi Alex,

Can you please email me the hot fix too. Also can some one help me to figure out the steps for google and ical integrations

Thanks
Mayank
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0 Timo Sivula over 9 years ago in reply to cchandon cchandon

This works in 6.5.20!
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0 Adriano Pugedo over 9 years ago in reply to odiefrom odiefrom

Hello,

Can you send me the hotfix ? version 6.5.21

puggtelecoteco@gmail.com
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0 Gilberto Caobianco over 7 years ago in reply to odiefrom odiefrom

Hi Alex,
I am facing the same problem with Sugar 6.5.17, cannot sync with google calendar, would be able to send that hotfix for me too please?
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